www.theorangemotel.com
Refunds &
Cancellations
Consider Travel Insurance
Plan your stay carefully to avoid unnecessary charges.
Carefully review the terms and conditions before making a reservation. Travel insurance can help protect you from unexpected cancellations or interruptions to your trip.
Refund Policy
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Full Refund: If you cancel your reservation at least 48 hours before your scheduled arrival, you will receive a full refund.
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Late Cancellation: If you cancel your reservation within 48 hours of your scheduled arrival, you may be charged for one night's stay.
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Non-Refundable Reasons: Refunds are not issued for cancellations due to weather, personal emergencies, or schedule changes.
Potential Charges
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One-Night Pre-Payment: This is required to secure your reservation.
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Additional Charges: These may apply for extra services or damages.
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Early Check-Out or Cancellations: These may not result in refunds.
Refund Processing
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Refunds typically take 3-5 business days to process. However, in some case, it may take up to 20 business days to settle. Refunds to credit cards may take longer than refunds to bank accounts.
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Refunds are issued to the original payment method.
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Valid ID Required.
Important Considerations
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Third-Party Guests: Guests who are not directly booking the reservation are responsible for any damages or losses.
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Contact Front Desk: For any disputes or questions about charges or your stay, contact the front desk directly.
By understanding these key points, you can make informed decisions about your booking and avoid any unexpected charges.