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Guest Agreement

ROOM TYPES & ADA ACCESSIBILITY

Our motel is compliant with ADA Law, and we have ADA Accessible rooms available. ADA Accessible rooms are not bookable through third-party booking agents or websites. If an accessible room is needed, our front desk agents would be happy to assist you. Room type changes are subject to availability and additional charges may apply.

Special requests such as handicap or pet friendly rooms are subject to availability upon check-in. 

Please note: Extending or reducing the number of nights in your stay will affect the Average Nightly Rate. You will be responsible for the rate that is determined by the actual number of nights in your stay.

 

 

ROOM CAPACITY

This is a statement of the policies and rules that guests must abide when staying at the Orange Motel. It is important that guests adhere to the maximum occupancy and register any additional guests with the motel. Guests are expected to behave in a respectful manner and not cause any disturbances. The management reserves the right to request a guest to leave without notice if failure to comply with these policies. Please check back often for any updates to our policy rules. It's important to follow these guidelines to ensure a safe and stay for everyone. Remember to keep the doors closed, set the air conditioning 75 during the summer, turn off lights when not in use. Roll away beds, inflatable mattresses & sleeping bags are prohibited.

UNREGISTERED VISITORS & UNAUTHORIZED PARKING

Please note that all vehicles must be listed on the registration at check-in and parking for registered guests is free. Visitors must report to the front desk and retrieve a temporary visitor parking pass, which must be visible on the dashboard. We kindly ask that visitors notify the front desk upon their arrival and are accompanied by the registered guest at all times. 

 

The Orange Motel shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the motel property. The motel reserves the right to have any unauthorized vehicles towed at the vehicle owner’s expense. No vehicle repairs on motel premises.​

Visitors must notify Front Desk upon their arrival and present an ID. Visitors must be accompanied by the registered guest at all times. As a registered guest, you are responsible for your visitor at all times. Visitors may not be inside room without registered guest present. All room occupants must be registered guests. Visitors are not allowed to use guest amenities.

CHILDREN & SUPERVISION

guests are responsible for their child's safety staying at The Orange Motel. We kindly ask that children refrain from jumping, running, or climbing to avoid any accidents. The motel will not be held responsible for any incidents that may occur.

NO SELF LAUNDRY OR IN ROOM LAUNDRY

When staying with us, we kindly ask that you refrain from washing clothes inside the guest room and hanging clothes up to dry outside. Please use the laundromat.

QUIET HOURS & NO PARTIES

This motel values the comfort and safety of all our guests. We kindly ask that you refrain from making excessive noise between the hours of 10 pm to 9 am to avoid disturbing your neighbors. Please note that any violation our terms will result in immediate eviction without refunds or rebates. We also enforce a strict no in-room party policy to ensure the of our guests and motel. The Orange Motel enforces a no in room party policy to ensure we can protect the motel and our guests at all times. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises. In the event of a disturbance, one polite request (warning) will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the motel without refund. Registered guest(s) is responsible for all persons visiting. Non-Registered visitors are only permitted until 10:00 P.M. If found with more “people” not listed on the Guest Registration after 10:00 pm your stay will be considered a party.

HOUSEKEEPING & ROOM INSPECTION

Thank you for choosing our motel for your stay. We provide daily housekeeping services between 9:00 am to 3:00 pm to ensure the good condition of our rooms. For weekly stays, we require cleaning at least twice a week. Please remove all personal items if you wish to have your bed linens changed and beds made daily. If you have any questions or concerns, please contact our Front Desk staff. Management reserves the right to enter rooms for reasonable purposes, such as emergency situations, housekeeping, maintenance, and to ensure that the room and its equipment are intact. In case of suspected illegal activity, law enforcement may be summoned to aid in eviction. Privacy rights end when motel policy rules are broken. Rooms are rented in appropriate condition without any prohibited odor, and our staff is trained to identify such odors. Smoking, cooking, or bringing prohibited items into our facility will result in a fine and immediate eviction without any refund.

LOST & FOUND

The Orange Motel assumes not liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately 352-394-3595 and we will try to assist you in locating your lost item. We would be happy to return your lost item(s) to you by United States Postal Service. Sorry, no UPS or FED EX deliveries. Your credit card will be charged packaging and postage, plus a $10.00 handling fee. A separate receipt will be mailed to you. The Orange Motel is not responsible for any item lost or misdirected during shipment by the United States Postal Service. Please contact the USPS Customer Service Department at 1-800-275-8777. Lost & Found items are held for fourteen (14) days while we attempt to contact the guest. If guest contact information is incorrect or cell phone mailbox is full and we are unable to contact the guest during the fourteen (14) day holding period, the unclaimed item(s) are thrown away, given to local organizations, or disposed of accordingly.

SMOKING IN NON-SMOKING ROOM & COOKING, COOKING APPLIANCES, COMBUSTIBLES, OR FIREWORKS

The safety of our guests, staff, and this facility is extremely important to us. For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, linens, curtains, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products in our facility. This includes on the walkway. This policy is not intended to stop people from smoking, but to regulate where they smoke and how it affects others. SHOULD IT BE DETERMIND THAT SMOKING HAS TAKEN PLACE IN A GUEST ROOM, THE MOTEL WILL CHARGE A $250 ROOM RECOVERY FEE. A Designated Smoking Area is provided outside and away from the rooms. Guests are encouraged to notify Front Desk staff immediately if they smell cigarette, marijuana, or other objectionable odors. A minimum fee of $250 will be charged for cooking in a room, including, but not limited to hot plates, toaster ovens, water heaters, rice cookers, combustible, open flame, barbecue grill, burners, heating appliance, or any other item intended for cooking. Except for the microwave and refrigerator units provided, preparation of food in guest rooms by any type of cooking appliances is prohibited. 

DAMAGES OR THEFT OF MOTEL PROPERTY

You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room(s), motel’s premises or property caused by you or any person in your party whether or not staying at the motel during your stay. The Orange Motel reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit/debit card such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by the Orange Motel as a result of the aforesaid. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Motel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc. We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Guest Rooms found with waste strewn around, in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third-party fees. The Guest/Third Party shall be solely liable and responsible to the Orange Motel, other guests, invitees, visitors, and personnel for all loss financial or otherwise and damage that may be caused by such articles or as a result of the Guest’s own negligence and non-observance of such rules and instructions.

Damage to rooms, fixtures, furnishing and equipment including the removal of electronic equipment, towels, artwork, etc. will be charged. Any damage to motel property, whether accidental or willful, is the responsibility of the registered guest/Third party for each particular room. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest.  In extreme cases, criminal charges will be pursued. Damage to mattresses and linen including towels, mattress pads, sheets, bedspreads, blankets resulting from the use of food, oils, make-up, shoe-polish, etc. will result in a charge for the special cleaning, repair or replacement of the damaged article.

 

We reserve the right to retain your credit card and/or debit card details as presented at registration and charge/bill credit card such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred to during your stay, including and without limitation for all property damage, loss etc. We reserve the right to take action against any guest or visitor found to have tampered or interfered with any detection equipment throughout the motel, including detector heads in public areas, guest rooms, break glass points and fire extinguishers. Guests or visitors found to have tampered with any fire detection or fire-fighting equipment will be charged with any costs incurred by the motel due to their actions and will be evicted from the motel. Depending on the severity of the guest actions, law enforcement may become involved at the motel’s discretion. Should the fact that firefighting or detection equipment had been tampered with come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the motel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.

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